Frequently Asked Questions

Where are you located?

The Wardrobe has opened a temporary location at Plymouth Meeting Mall! Supporters can shop, donate, and volunteer Monday through Saturday from 11 a.m. to 6 p.m. Free clothing services are also available to individuals seeking professional, casual, or everyday clothing to help them achieve their personal and career goals. The nearest entrance is by P.F. Chang’s and Dave & Buster’s.

Exton Wardrobe Update: Due to The Exton Mall closing, our Exton location is now permanently closed as we prepare for our next chapter. We are no longer accepting donations or providing guest services at the Exton location. Our new home will be in Malvern! This fall, The Wardrobe will open a new permanent location at The Lincoln Court Shopping Center in Malvern, PA, replacing our former Exton location. Pre-donation days start September 14 and occur every Tuesday & Thursday from 11AM-4PM. More details about our opening date will be shared soon.

The Wardrobe has locations throughout the Delaware Valley. For full details, visit our Contact Us page.

How do I qualify for services/clothing?

We provide clothing for all needs from casual to professional, and even fancy clothes for proms! The primary way most people come to us for clothing assistance is through one of our 150+ Community Partners. If you are involved with a social service provider – such as CareerLink for job searching – or are receiving public assistance or are Formerly Justice Involved, chances are that they can refer you directly for clothing at no cost.

If you are not connected to one of Community Partners, The Wardrobe’s doors are still open to you! You can come in and shop or if you can’t afford clothing, visit our website and request an Open Access appointment.

The Wardrobe provides services in person in Kennett Square, Norristown, Philadelphia, Plymouth Meeting Mall, and Upper Darby. You can also order a Wardrobe Box through an online appointment or by visiting our Wardrobe Box intake centers in Chester or Trevose, PA.

How do I donate clothing?

Thank you for cleaning out your closets to help someone else make a great first impression during their job search or have good quality clothing to wear everyday. The Wardrobe takes just about all adult clothing, accessories, and footwear. While we ask that clothing be in good condition, a current style, and in season (i.e. can be worn the day it’s donated!), we also accept your textile recyclables or clothing with imperfections. Please review our clothing donation guidelines for the most current information.

For donations (less than a car-load), you can drop off your items Monday – Saturday, 11am-6pm at any Wardrobe location (except Norristown which is Tuesday-Thursday, 10am-4pm). In order to focus our attention on our clients, we ask that you unload your donations in the carts provided at our locations. Please scan our Donation QR code at the door, take a donation receipt to return, or fill out a donation form online before or after for your tax receipt.

For larger donations (more than a car-load) or to coordinate a clothing drive, we can assist you in making an appointment. At this time, all drives must be delivered to one of our sites. To set up a large donation drop-off of more than a car-load, or to coordinate a clothing drive, please email drives@wardrobepa.org.

You can also mail your donation! Fill a box and ship your donations to The Wardrobe, 444 N. 3rd St. Suite 105, Philadelphia, PA 19123.

Can I volunteer or shop at The Wardrobe?

Yes! All Wardrobe locations are open to the public for shopping and volunteering. If you are interested in working directly with our clients or assisting in our inventory, we ask that you sign up for our Volunteer Training.

You can also shop at any Wardrobe location. Every outfit you purchase with us helps us outfit people in need for free!

How can my organization partner with The Wardrobe?

We love our partners! We work with a large cross section of nonprofit, corporate, and government partners to reach people in need of clothing for work or everyday life. We also welcome organizations to conduct clothing drives or events to benefit The Wardrobe. Every $50 we raise allows us to outfit another person in need at no cost to them!

• Click here to learn more about how to become a Community Partner and refer people for clothing assistance
• Click here to learn more about Corporate Support Options