Frequently Asked Questions

Where are you located?

The Wardrobe has locations throughout the Delaware Valley. For full details, visit our Contact Us page.

Location Address HoursContact
Administration 444 N. 3rd Street,
Suite 105
Philadelphia, PA 19123
Tuesday-Thursday
9am-5pm
info@wardrobepa.org
215-568-6693 x10
Philadelphia, PA
Full Services

413 N. 4th Street
Philadelphia, PA 19123
Monday-Saturday
11am-6pm

philly@wardrobepa.org
215-568-6693 x19
Upper Darby
Lansdowne, PA
Full Services

62 W. Marshall Road
Lansdowne, PA 19050
Monday-Saturday
11am-6pm

delco@wardrobepa.org
215-568-6693 x21
Exton, PA
Full Services
Exton Square Mall
153 Exton Square Pkwy
Exton, PA 19341
Monday-Saturday
11am-6pm
exton@wardrobepa.org
215-568-6693 x24
Kennett Square, PA
Full Services
345 Scarlet Rd
Suite 11
Kennett Square, PA 19348
Monday-Saturday
11am-6pm
kennett@wardrobepa.org
215-568-6693 x28
Bucks County
Intake Center

Bucks County CareerLink
4800 E Street Road
Trevose, PA 19053
By Appointment
Only
bucks@wardrobepa.org
215-568-6693 x22
Chester, PA
Intake Center

Keystone First Wellness &
Opportunity Center
1929 West 9th Street
Chester, PA 19013
By Appointment
Only
chesterwellness@wardrobepa.org
215-568-6693 x20

How do I qualify for services/clothing?

We provide clothing for all needs from casual to professional, and even fancy clothes for proms! The primary way most people come to us for clothing assistance is through one of our 150+ Community Partners. If you are involved with a social service provider – such as CareerLink for job searching – or are receiving public assistance or are Formerly Justice Involved, chances are that they can refer you directly for clothing at no cost.

If you are not connected to one of Community Partners, The Wardrobe’s doors are still open to you! You can come in and shop or if you can’t afford clothing, visit our website and request an Open Access appointment.

The Wardrobe provides services in person in Exton, Kennett Square, Philadelphia and Upper Darby. You can also order a Wardrobe Box through an online appointment or by visiting our Wardrobe Box intake centers in Chester or Trevose, PA.

How do I donate clothing?

Thank you for cleaning out your closets to help someone else make a great first impression during their job search or have good quality clothing to wear everyday. The Wardrobe takes just about all adult clothing, accessories, and footwear. While we ask that clothing be in good condition, a current style, and in season (i.e. can be worn the day it’s donated!), we also accept your textile recyclables or clothing with imperfections. Please review our clothing donation guidelines for the most current information.

For small donations (5 bags/boxes or less), you can drop off your items Monday – Saturday at any Wardrobe location. In order to focus our attention on our clients, we ask that you unload your donations in the carts provided at our locations. Please scan our Donation QR code at the door, take a donation receipt to return, or fill out a donation form online before or after for your tax receipt.

For larger donations or to coordinate a clothing drive, we can assist you in making an appointment. We can only offer pickup services through our inventory partner, Helpsy, to companies at this time. But private home pickup may be coming in the future! To set up a large donation drop-off of over 5 bags/boxes, or to coordinate a clothing drive, please email drives@wardrobepa.org.

You can also mail your donation! Fill a box and ship your donations to The Wardrobe, 444 N. 3rd St. Suite 105, Philadelphia, PA 19123.

Can I volunteer or shop at The Wardrobe?

Yes! All Wardrobe locations are open to the public for shopping and volunteering. If you are interested in working directly with our clients or assisting in our inventory, we ask that you sign up for our Volunteer Training.

You can shop at any Wardrobe location or online by becoming a Wardrobe Box subscriber or visiting our Poshmark page. Our Wardrobe subscription boxes contain 5 pre-love and fashionable pieces chosen just for you by our expert stylists and arrive on your doorstep quarterly to give a boost to your seasonal wardrobe! And the best part, every Wardrobe Box purchase helps us outfit people in need for free!

How can my organization partner with The Wardrobe?

We love our partners! We work with a large cross section of nonprofit, corporate, and government partners to reach people in need of clothing for work or everyday life. We also welcome organizations to conduct clothing drives or events to benefit The Wardrobe. Every $50 we raise allows us to outfit another person in need at no cost to them!

  • Click here to learn more about how to become a Community Partner and refer people for clothing assistance
  • Click here to learn more about Corporate Support Options